Effective Date: May 1st, 2025
At EcoSurvive, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Who We Are
EcoSurvive is an eco-conscious emergency preparedness company offering customizable survival kits and related products. Our website address is: https://ecosurvive.com.
If you have any questions about this policy, you may contact us at:
Email: su*****@********ve.com
What Personal Data We Collect and Why
Email Signups and Forms
When you join our mailing list or submit a form on our site, we collect:
- Your name (optional)
- Email address
- Any other fields you fill out (e.g., feedback, survey responses)
This data is used to:
- Send you product updates, blog content, and exclusive offers
- Provide downloadable content
- Invite you to participate in challenges or giveaways
Our mailing list is managed through Mailchimp, and you can unsubscribe at any time using the link in our emails.
SMS Messaging
If you opt in to receive SMS messages from us (e.g., during checkout or newsletter signup), we may use your phone number to send you:
- Order confirmations and shipping updates
- Promotional offers and limited-time alerts
- Refill reminders or product announcements
By providing your phone number and checking the opt-in box, you agree to receive recurring automated marketing and informational text messages from EcoSurvive. Consent is not a condition of purchase. Message and data rates may apply.
You can opt out of SMS at any time by replying STOP. For help, reply HELP or contact su*****@********ve.com.
We do not share your phone number with third parties for their own marketing purposes.
Orders and Purchases
If you place an order through our site, we collect:
- Name, billing and shipping addresses
- Email address and phone number (optional)
- Order details
- IP address and browser data (to prevent fraud)
We use this information to:
- Fulfill and deliver your order
- Communicate with you about your order
- Provide customer support
- Comply with tax and accounting regulations
We do not store full credit card numbers. Payments are processed securely through providers like Stripe and PayPal.
Comments
If you leave a comment on the site:
- We collect the data in the comment form, along with your IP address and browser user agent string to help with spam detection.
- An anonymized string (hash) from your email address may be sent to the Gravatar service to display your profile picture.
See Gravatar’s Privacy Policy.
Media Uploads
If you upload images, avoid including location (EXIF GPS) data. Visitors may be able to download and extract this data.
Cookies
We use cookies to:
- Track visitor behavior via Google Analytics and Facebook Pixel
- Save login session info and preferences
- Enable eCommerce functionality (cart, checkout, etc.)
- Support marketing and advertising efforts
You can control or delete cookies from your browser settings. However, disabling cookies may affect site functionality.
Embedded Content from Other Sites
Articles or pages on this site may include embedded content (e.g., videos, social posts, etc.). These behave just like if you visited the source site and may collect usage data, set cookies, or track interactions.
Analytics and Advertising
We use Google Analytics, Facebook Pixel, and similar tools to understand how visitors use our website and serve relevant ads.
These services may collect:
- Device/browser information
- IP addresses
- Page interactions and time spent
This helps us improve the site and market effectively. You may opt out of ad tracking at:
- Google Ad Settings
- YourAdChoices
Who We Share Your Data With
We only share data with trusted services required to operate our business:
- Mailchimp (email marketing)
- Stripe / PayPal (payment processing)
- WordPress / WooCommerce (website and store functionality)
- Google / Meta (analytics and advertising)
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
- Comments and related metadata: retained indefinitely
- Orders and customer accounts: retained for at least 6 years for tax and regulatory reasons
- Email subscribers: retained until you unsubscribe or request deletion
What Rights You Have Over Your Data
You can request to:
- Access your personal data
- Receive an exported copy of data we store
- Correct or delete your data (where legally possible)
To make a request, contact:
su*****@********ve.com
We will respond within 30 days.
Where Your Data Is Sent
- Comments may be screened by automated spam detection services
- Form entries may be handled by third-party services (e.g., Mailchimp, Gravity Forms)
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and if they are significant, we may notify you by email or site message.
Your Consent
By using this site, you consent to this Privacy Policy.